Terms of Service

ATTENTION: PLEASE READ THIS STATEMENT CAREFULLY BEFORE USING WWW.HITECH360.COM (THIS "WEB SITE"). YOUR USE OF THIS WEB SITE CONSTITUTES YOUR ACCEPTANCE OF THIS COPYRIGHT STATEMENT AND TERMS OF USE (COLLECTIVELY, "TERMS OF USE"). IF YOU DO NOT ACCEPT THESE TERMS OF USE, DO NOT USE THIS WEB SITE.

The term "Hitech360.com" or "Hitech360" or "us" or "we" or "our" refers to Hitech360 Ltd. Co., the registered company in Texas, USA. The term "you" refers to the user, the customer or viewer of our Company.

Copyright Statement

Hitech360 reserves the right to modify these Terms of Use without notice and any modifications are effective when they are posted here. Hitech360 may, at any time, in its discretion terminate your access to this Web Site. Access to the Web Site may be monitored by Hitech360. If you are accessing this Web Site as a representative of an organization, these Terms of Use bind both you individually and the organization and references to "you" and "your" shall be construed to apply to you individually and the organization.

While Hitech360 maintains copyright protection in all materials, information and publications (collectively, "Web Site Information") it places on this Web Site, Hitech360 consents to normal downloading, copying and distribution of the information for non-commercial purposes by you or within your organization only. In consideration of this consent, you agree that copies of the Web Site Information will retain all copyright and other proprietary notices and that you will not modify the Web Site Information in any way. Except where your use constitutes "fair use" under copyright law, you may not otherwise use, download, upload, copy, print, display, perform, reproduce, publish, or distribute any Web Site Information, in whole or in part, without the prior written consent of Hitech360.

As a condition of your use of this Web Site, you will not use the Web Site or the Web Site Information for any purpose that is unlawful or prohibited by these Terms of Use. You will not use this Web Site in any manner that could damage, disable, overload or impair the operation of this Web Site or use by third parties.

Certain restricted product information is available on this Web Site only to licensed customers of Hitech360 that are registered to receive information via passwords issued by Hitech360. This restricted information is considered confidential and proprietary information of Hitech360. If you are a registered customer or a representative of a registered customer, Hitech360 authorizes you to download, copy, distribute and use the restricted information for yourself or, if applicable, only within the customer organization, and only for the intended purposes authorized by Hitech360. Issuance of a registration password is conditioned on the customer's use of the information in accordance with the terms of their license, product or service agreement with Hitech360. You shall not transfer your password to unauthorized parties. You will immediately notify Hitech360 of any unauthorized use of your password. You are responsible for use of your password. You will not attempt to gain unauthorized access to any Web Site Information or area within this Web Site.

Certain information available on this Web Site is provided by other parties, particularly information about such other parties. You understand that all such information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials, are the sole responsibility of the party who originated it and that Hitech360 has no responsibility for such content and does not guarantee the accuracy, integrity or quality of such content. In no event is the inclusion of a statement about another party, a reference to such other party or a web-link to another party's website an endorsement of such other party, their products or their services.

You may link to the Hitech360 home page, but are not authorized to link to any other page on the Hitech360 Web site without the prior express written consent of Hitech360 provided that Hitech360 reserves the right to withdraw this consent at any time in its discretion. You may not use any of Hitech360's proprietary logos, marks, or other distinctive graphics, video, or audio material in your links. You may not link in any manner reasonably likely to 1) imply affiliation with or endorsement or sponsorship by Hitech360; 2) cause confusion, mistake, or deception; 3) dilute Hitech360's trademarks, service marks or trade names; or 4) otherwise violate applicable law.

Hitech360 makes no representations or promises to develop, provide or market any software, service or product discussed on this Web Site, and you shall not rely on the information provided or the prospect of availability of any software, service or product currently in development or currently anticipated to be made available in the future.

Web Site Information may refer to products, programs or services that are not available in your country. Consult your local Hitech360 representative for information about the products, programs and services that may be available to you.

Any software that is available for download from this Web Site is the copyrighted property of Hitech360 and/or its supplies. Any use or reproduction of any such software and warranties as to such software, if any, are governed by the terms of the license agreement applicable to that software. Any use of any other product or service and warranties as to such product or service purchased by you using, or in connection with, this Web Site, if any, is governed by the terms of the agreement applicable to that product or service.

Neither Hitech360 nor any of its affiliates or suppliers or its or their officers, directors, employees, agents, representatives or subcontractors (collectively, the "HITECH360 ") shall be liable for any loss or liability resulting, directly or indirectly, from delays or interruptions due to electronic or mechanical equipment failures, denial of service attacks, date data processing failures, telecommunications or Internet problems, utility failures or problems, defects, weather, strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war or other like causes beyond the reasonable control of Hitech360. Hitech360 shall have no responsibility to provide access to this Web Site while the interruption of this Web Site due to any such cause shall continue. Hitech360 may discontinue providing access to this Web Site at any time.

Billing and Payment Policy

The following constitutes our Billing Policy and applies to ALL of our customers. Please review the following terms carefully. The term "Hitech360.com" or "Hitech360" or "us" or "we" or "our" refers to Hitech360 Ltd. Co., the registered company in Texas, USA. The term "you" refers to the user, the customer or viewer of our Company. Any questions or comments regarding this document should be forwarded to the Company at the following address: billing@hitech360.com

Payments

All prices shown are in US currency. Payments to us are to be made in US currency and must be drawn from a US bank.

We accept the following types of payment:
  • Check or Money Order
  • Credit Card (VISA, MasterCard, Discover)
  • PayPal

All payments are due within fifteen (15) days of the invoice date. The invoice date is the monthly anniversary of the date the account was activated. If you provide us your credit card information, you are authorizing us to automatically charge your credit or debit card for charges that apply to your account. Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with this policy. Subsequent charges will be automatically charged to your credit card on the next invoice date. You are responsible for updating or notifying us, of any changes to your billing information (including, but not limited to card number, e-mail address, expiration date, billing address, or card status).

Accounts that are thirty (30) days past due will be automatically suspended. All past due and unpaid balances are subject to interest charge of 2.5% per month. In the event of collection, you will be liable for costs of collection including attorney's fees, court costs, and collection agency fees.

Billing Intervals

All Projects and Services

50% of Project amount is due upon project/proposal approval. Another 25% balance is due upon 75% completion of the project and remaining balance is due upon completion of the project.

Web Services

We offer four billing intervals for hosting, SEO, SEM charges: monthly, quarterly (3 months), semi-annual (6 months) and yearly (12 months). The billing interval begins on the activation date. Non-credit card payment methods are limited to annual billing intervals. You may change your billing interval at any time; however, the new billing interval will only take effect at the time of the next plan or service renewal. The initial cost of all additional features added to an account are charged immediately. Future billing will coincide with your established billing interval. Any additional items, services and their related setup fees are non-refundable.

Programming, Design and Print

Programming, design and print work are billed as they are completed and unless otherwise noted or agreed upon in written form are due within fifteen (15) days of invoice date. If needed quantified work can be scheduled on reoccurring basis and have established billing interval.

Disputes

If you have any disputes on an invoice they must be brought to our attention within the terms of the invoice. No disputes will be accepted or acknowledged outside of the invoice terms.

Account Renewals

In order to insure uninterrupted service to your website and related services, all plans will automatically renew at the end of the plan's billing interval. Plan renewal charges are based on the current rate on the date of renewal according to the service selected. Plans are renewed for the same billing interval. If you wish to cancel your plan before plan renewal, please refer to the Cancellation section below.

Important Notice

In the event you need to cancel, please specify the service that you would like to cancel. Without Specification, the remaining services and/or products will continue to face invoice.

Statements

ALL invoices and statements are e-mailed. You are required to keep a valid billing e-mail address at all times. If paper billing is required, we can provide paper invoices and statements if requested for a monthly fee of $5.50.

Fees

Administration Fee

For some projects or services there will be charge of minimum of 4% to maximum of 8% of invoice billed in addition of regular tax.

Returned (NSF) Checks

We charge a $35.00 processing fee for returned (NSF) checks. Customers that issue an NSF check will be required to submit future payments with a certified check or money order.

Credit Card Chargeback

A $35.00 processing fee will be assessed for each credit card chargeback received by us.

Reactivation

Customers that choose to reactivate a closed account will be charged a $10 reactivation fee. If we have to restore your data files to your reactivated account, a $100 fee will be charged.

Hosting Plan Changes

Customers electing to change to a lower priced hosting and/or SEM plan on the same platform will be charged a $20 downgrade fee. There is no upgrade fee for upgrading to a higher priced plan, however, you will be charged any difference between the setup fee applicable and any additional monthly incurrence to your new and prior plans.

Account Splits and Mergers

We encourage customers to merge hosting plans contained in two or more accounts into one account. There is no fee for this service. Customers may also request that we separate one or more plans contained under one account into separate accounts. The fee for this service is $20 for each new account created and is charged to the new account. Please direct all requests for these services to: billing@hitech360.com

Cancellations

Our plans will automatically renew until a plan is cancelled. In order to cancel service, you e-mail at billing@hitech360.com. Please note that for some of the services or products there are no pro-rated refunds after the first 30 days of service. Non-US customers may contact us via email at: billing@hitech360.com

Cancellation requests must be received by us a minimum of thirty (30) days prior to the end of your billing interval. Cancellations submitted later than this time may result in your hosting and/or SEM plan being automatically renewed. All cancellations become effective on the day processed by us. Please note that we are unable to schedule a cancellation for a future date. We will confirm the cancellation request when it is processed. If you do not receive a confirmation notice, please contact us immediately.

We do not monitor or automatically cancel plans for problems related to domain name transfers, non-usage, your ISP, or any other secondary issues not directly related to our services. Cancellation of services does not relieve you from paying any outstanding balance owed on your account. We reserve the right to terminate any account, at any time, without notice, for any reason that we deem appropriate.

Refund Policy

Refunds are at the Sole discretion of Hitech360. There are extenuating circumstances that may constitute a Refund, minus any setup, or otherwise initial fees. Refunds will be given in the same method of current payment, or a check may be issued to you, which is also at the discretion of Hitech360.

Credit Card Disputes/Chargeback

We have a zero tolerance policy for chargeback. Customers who dispute a credit card payment are subject to a fine, suspension and account termination at our discretion. A $35.00 processing fee will be assessed to all accounts that receive a chargeback.

Billing/Price Changes

Our policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.

Disclaimer; Limitation of Liability; Indemnity

This Web Site and all Web Site Information is provided "AS IS" and WITHOUT WARRANTY OR CONDITION OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING THOSE REGARDING THE ACCURACY OR COMPLETENESS OF THE INFORMATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND THOSE ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.

IN NO EVENT WILL ANY MEMBER OF THE HITECH360 BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, LOST REVENUE OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF, THIS SITE OR ANY SITE LINKED TO WWW.HITECH360.COM. WITHOUT LIMITING THE FOREGOING, NO MEMBER OF THE HITECH360 SHALL BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM THE USE OF THIS WEB SITE OR ANY WEB SITE INFORMATION WHETHER ARISING UNDER CONTRACT, NEGLIGENCE, TORT OR ANY OTHER LAW OR CAUSE OF ACTION.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE ABOVE MAY NOT APPLY TO YOU.

You agree to release, defend, indemnify and hold the HITECH360 harmless from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of this Web Site or any Web Site Information.

Export and Trade Controls

You agree not to import, export, re-export, or transfer, directly or indirectly, any part of this Web Site or any Web Site Information provided on or pursuant to this Web Site except in full compliance with all United States, foreign and other applicable laws and regulations.

Submissions

Any information, material or idea you submit to this Web Site by any means will be treated as non-confidential and non-proprietary and may be used by Hitech360 and its affiliates for any purpose whatsoever, including without limitation the development and/or provision of products and services except that all personal data submitted to this Web Site will be used by Hitech360 in accordance with its Privacy policy . You shall not post or otherwise transmit to or from this Web Site by any means any defamatory, libelous, obscene, unlawful, or pornographic material or any other material or information which could result in any civil or criminal liability.

See Hitech360's Privacy statement relating to the collection and use of information through this Web Site.

Hitech360 is an Equal Opportunity Employer.

Revised June 20, 2008.